Santa’s Workshop chose NexusTek to partner with them to perform their IT transformation journey to solve their business problems. NexusTek took on ownership of their IT infrastructure by migrating SW’s workloads to the NexusTek Cloud, freeing up the IT elves to focus on more mission critical technology projects, and making SW’s business critical applications accessible in a cloud environment. SW also purchased laptops and tablets through NexusTek, allowing the elves to work on tasks away from their desk and make design changes in real-time on their now cloud-enabled applications. NexusTek’s Microsoft certified experts also implemented Microsoft Teams, so the elves could collaborate on tasks and video conference no matter where their job required them to be.

To ensure all the elves were educated on the latest cybersecurity tactics, NexusTek provided cybersecurity training to ensure the elves knew how to identify potential cyber threats and follow cybersecurity best practices to prevent their networks from getting hacked. Due to the fact that Santa’s Workshop is a year-round operation that requires around-the-clock protection, NexusTek now provides their Cybersecurity Monitoring Services from its 24x7x365 Security Operations Center. NexusTek also helped to design and implement SW’s business continuity and disaster recovery strategy, ensuring that they experience zero-downtime during a disaster…including from North Pole blizzards.

To help further free up SW’s internal IT team and solve the problem of response time to large quantities of support tickets, SW adopted the NexusTek Remote MSP Plan to utilize it’s 24/7 unlimited help desk and remote support of their devices.