MANAGED IT SERVICES Expert IT Management for Your Business

A managed IT services provider (MSP) is a company that manages other organizations’ IT systems to varying degrees. Managed IT services are used by companies large and small, and services may be configured differently depending on an organization’s specific needs and preferences. MSPs may provide IT services anywhere on a spectrum that ranges from supplemental IT support all the way through fully outsourced IT. The location of managed IT services provision can also vary based on a company’s needs. Managed services may be provided on a fully offsite basis, and they may also be provided on an on-site basis for companies that prefer this level of support. Whether a company uses an on-premises, fully cloud-based, or hybrid cloud-based IT infrastructure, managed IT services providers help companies to keep their IT systems running smoothly and reliably, often at lower cost than maintaining an in-house IT department.

Our clients turn to us for managed IT services because we are experts in IT management and business software solutions. We deliver value by allowing you to concentrate on running your business while we manage the IT systems that facilitate your critical business functions, reducing downtime and controlling costs. Running a business requires enormous reserves of time, energy, and expertise, and managing IT internally just adds to the demands on your resources. Outsourcing your IT services to NexusTek, on a full or partial basis, frees up resources that you can invest in making your business a success. To ensure that your managed IT services are of the highest possible quality, we maintain high standards of professional competency for our engineers. Demonstrating this commitment to excellence, our staff hold numerous competencies and certifications from a variety of partners, including Microsoft, Cisco, SonicWall, and VMWare. Our high standards ensure that you consistently receive expert-level consultation and support.

NexusTek provides managed IT services on both a fully and partially outsourced basis. For many companies, partnering with a managed service provider for fully outsourced IT services makes the most sense. Fully outsourced IT services are ideal for companies that lack IT expertise, cannot afford their own IT department, or simply do not wish to maintain an in-house IT department. For such companies, NexusTek can provide the full range of IT managed services required to support their business processes. This includes proactive managed services and as-needed technical support related to IT infrastructure, network, applications, and data security. We can also provide IT consulting services to ensure alignment between a company’s IT strategy, organizational processes, and overall business goals.

Many companies prefer to co-manage their IT infrastructure in partnership with a managed service provider like NexusTek, outsourcing only a portion of their IT management. Businesses choose a co-management approach to IT services for various reasons. For example, a growing business using a hybrid cloud infrastructure may prefer to retain in-house IT for its on-premises needs, enlisting a managed service provider to manage its cloud-based IT services. We also partner with companies to develop co-management arrangements that outsource only certain types of IT services functions to NexusTek. In such an arrangement, a company may use managed services for IT needs like routine maintenance and troubleshooting, allowing their internal IT team to focus on higher-value IT activities. A key advantage to a co-managed IT services plan is that companies can decide which aspects of their IT management to keep in-house and which to outsource to a managed service provider. Through co-managed IT services, NexusTek supports businesses to create an IT environment that is customized to their needs.

Yes, both managed IT services plans strengthen your company’s security posture through proactive services that include backup and recovery support, as well as routine patching. Keeping your operating system and application patches up to date is an essential part of cybersecurity protection, because unpatched systems and applications create vulnerabilities that hackers often target. In addition, NexusTek’s Total Care managed IT plan includes cybersecurity services such as proactive monitoring, threat detection alerts, security awareness training, external vulnerability scans, incident response, and more.