Is Your IT Help Desk Overwhelmed?
READ TIME: 5 MIN The IT help desk can be an unforgiving job. In a 2019 survey by Ponemon Institute, 73% of 1,400 IT professionals believed their IT department was understaffed due to difficulty in attracting and retaining skilled engineers. Often, IT professionals work longer hours to manage the ever-increasing requests from frustrated users. A […]
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6 Reasons Why Managed IT is Critical for Healthcare
READ TIME: 5 MIN Healthcare IT departments need to uphold robust IT maintenance and cybersecurity procedures the way clinicians need to perform extensive sanitation practices. However, the bandwidth and expertise it requires to maintain and monitor IT infrastructure 24/7 is far more complex than handwashing. Partnering with a managed service provider is a critical advantage […]
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