NexusTek offers multiple fixed-fee Managed IT plans so that you can select the service that best meets the needs of your business.

NexusTek Support Care provides proactive monitoring and maintenance of IT systems, delivered by our award-winning U.S. based, certified engineering team.

NexusTek Support Care includes a dedicated remote engineer who provides expert IT planning and troubleshooting, informed by an in-depth understanding of your business and IT infrastructure.

Our 24-hour help desk is there to resolve any technical issues that arise, taking the burden off your in-house IT staff.

With web-based ticketing, tracking, monitoring, reporting, and patching, NexusTek Support Care creates the technology foundation your business needs to achieve its strategic goals.

NexusTek Total Care gives your business a robust, multi-layered cybersecurity defense, in addition to all IT services included in the Support Care package. This managed protection and response plan not only defends against cyberattacks but also reacts to them, providing expert support for those high-stakes moments.

In addition to 24/7/365 monitoring and alerting, this package features managed DNS security and cybersecurity awareness training per user. Our engineers will also perform a vulnerability scan of the network edge per site every quarter. If a security breach occurs, rest easy with incident response and remediation services, included in the plan.

NexusTek’s Cloud and Hosted IT Services include Infrastructure-as-a-Service (IaaS), Desktop-as-a-Service (DaaS), Virtual Desktop Infrastructure (VDI), Microsoft Online Services, and Cloud Hosting in either public, private, or multi-cloud environments so businesses can increase productivity while decreasing capital investments.

Microsoft Azure cloud keeps your business ahead of digital transformation, easily staying apace of increasing data volumes while ensuring storage costs remain low.

Reduce infrastructure costs with simple data backup via Azure and ensure business continuity with quick data restore. Built-in protection against ransomware secures your data from unauthorized attempts to delete your backups, alerting your team to any incidents so you can quickly save your data.

NexusTek’s customizable IaaS platform enables businesses to secure a reliable IT infrastructure hosted in the cloud. Eliminate the headaches of on-premises servers and hardware while maintaining, and often increasing, productivity. Eradicate the need for large capital purchases and avoid technology obsolescence with cost-efficient IaaS. NexusTek takes full responsibility of hosting and maintaining the servers, storage, and security infrastructure and offers multiple options for data recovery solutions, including cloud-2-cloud backup and replication.

Access mission-critical applications and data from anywhere at any time with VDI. With no physical hardware, VDI reduces capital and management expenditures while unifying desktop management and protection from a centrally controlled interface. NexusTek’s IT experts can have your desktop environment up and running with little to no disruption. Our maintenance updates and software upgrades ensure your applications and network are running efficiently. Data is stored in the cloud so if a device is lost or stolen, data will remain inaccessible and protect your business from disaster.

Increase productivity with Microsoft 365, combining the Microsoft Office desktop and web-based suites with cloud-based collaboration tools, including Microsoft SharePoint, Microsoft Teams, and Microsoft Exchange Online.

Users can access files from anywhere, whether online or offline, improving communication and efficiency within your business. Monthly security updates and feature releases keep your licenses current, protect your data, and increase compliance.

NexusTek’s Cybersecurity Solutions plans concentrate on a business’ most vulnerable and highest risk asset: the users. From cloud email security to cybersecurity awareness training, our plans prepare and protect your users from social engineering attacks meant to manipulate them into revealing sensitive information. Our Cybersecurity Solutions detect, protect, and remediate your business from security threats.

Our Essential Plan is the first step to protecting your business from cybercriminals. As part of the managed protection service plan, NexusTek engineers monitor your business’ systems for threats 24/7/365. If a security breach occurs, we notify your company immediately and offer incident response and remediation services on an ad hoc basis. Managed endpoint security software safeguards endpoints or end-user devices, such as desktop computers, laptops, smartphones, and tablets, from malicious actors attempting to access the network. NexusTek partners with Barracuda Sentinel, an autonomous AI endpoint security platform, to analyze user behavior and identify abnormal actions from cyber threats. Cybersecurity Essential Plan includes managed cloud email security per user with Barracuda Total Email Security to shield employees from unwanted and/or malicious emails. Each year, NexusTek’s technical consultants perform a security review to assess your business’ security posture and recommend tailored solutions to improve the health of your cybersecurity.

Our Standard Plan defends your business from cyberattacks and tackles any cyber threats that do happen to breach the barriers. NexusTek’s managed protection and response plan builds on top of the features from the Essential Plan, still including 24/7 monitoring and alerting, managed endpoint security and patching, and the annual security review. The Standard Plan enhances your business’ cybersecurity with managed DNS security, providing Cisco Umbrella’s cloud-delivered enterprise network security to determine if a user’s web destination is safe or authorized before accessing or denying the website address. Cybersecurity awareness training empowers employees to identify, avoid, and report social engineering attacks. A quarterly vulnerability scan of the network edge per site identifies known exploits or outdated versions in your IT systems that cybercriminals can compromise. NexusTek’s IT consultants work with your organization to understand the ins and outs of any cybersecurity questionnaires your business may receive from potential clients or vendors and properly fill it in to generate revenue or lower your insurance premium. And if a security breach occurs, rest easy with incident response and remediation services included in the plan.

Our Advanced Plan is a robust managed detection and response plan that provides comprehensive cybersecurity. In addition to the features of the Essential Plan and Standard Plan, NexusTek increases the frequency of security health checks from annually to quarterly and vulnerability scans from quarterly to monthly, ensuring your business’ systems stay protected throughout the year. Your business will receive a final report of recommended steps to pinpoint open ports and eliminate weaknesses in your IT systems. Our incident response and remediation (IRR) services quickly verify threats, isolate the impacts, and eradicate security breaches. The ultimate feature of the Advanced Plan is the managed SIEM or Security Information and Event Management, which collects log data from multiple sources, including networking devices, servers, appliances, virtual machines, and other infrastructure, into one cohesive platform where AI analyzes it for malicious activity. NexusTek’s Advanced Plan includes unlimited cybersecurity log correlation and aggregation to maximize a business’ ability to detect threats and threat patterns, shore up the corresponding security gaps, and improve incident response and remediation practices. A 24/7/365 Security Operations Center (SOC) is on call to immediately address alerts and protect your business at all hours of the night.

NexusTek’s IT Consulting services include expert advice, IT roadmaps, access to a virtual CIO (vCIO), budget planning, and IT project management to address your business’ current IT concerns and strategically plan for the future.

Our expert IT consultants are here for you. First, we will assess and evaluate your business’ current systems and operations. Then, we will provide applicable technology recommendations that will address your business’ needs and help you leverage IT to reach your goals. Your success is our success.

An IT roadmap acts as a critical guide to developing the strategic execution of IT initiatives in your business. NexusTek IT consultants assess how projected IT trends will impact your company’s long-term strategies. If your organization is expanding its geographic reach or realigning your target customer markets, we can help you utilize IT to your advantage.

A virtual CIO or vCIO is an experienced resource that acts as Chief Information Officer and helps your business identify and implement IT initiatives. NexusTek’s vCIOs provide technology leadership, trends insight, and strategic IT planning to help your business proactively update and secure applications and data against changing demands.

IT budget planning can be difficult to predict due to unexpected capital expenditures like broken servers or data breaches. Our IT experts can help your business forecast an appropriate budget that considers your current IT systems and future IT initiatives. If your business needs to minimize CAPEX costs, our managed IT services address maintenance and monitoring for a simple, predictable monthly fee.

Our IT project management team has the resources and expertise to oversee complex, large-scale IT projects so that your internal IT team can focus on their core business. Whether it is a migration from on-premises infrastructure to a private cloud environment or a business continuity plan that ensures disaster recovery, NexusTek delivers the planning and execution results you expect.